Orders shipped within the US take 1 to 7 business days via UPS.
For estimated ground shipping days, see the map below.
Note: This map is taken from the UPS site. It refers to business days.
For expedited shipping options, see the image below.
1. Can I request shipping via a service other an UPS (such as Fedex)?
UPS & USPS are our current shipping provider. However, if you are unable to receive packages to your address from UPS or USPS, we can make an exception and ship your order via another service. Please email us with your order number and we can look into possible alternatives.
2. Can I pick up my order in person?
Yes. When you place your order, select "Ill pick it up from Ponoko" in the shipping options.
US orders can be picked up at our location in Oakland, California between 9:00am and 6:00pm, Monday through Friday.
NZ orders can be picked up at our location in Wellington between 8:00am and 2:00pm, Monday through Friday.